We'd Love to Hear From You
Have a question, found a bug, or just want to say hello? We're always happy to hear from parents, families, and future storytellers.
Response Time
We typically respond within one business day. During launch periods it may take a little longer, but we'll get back to you as soon as possible.
Before You Reach Out
Looking for a quick answer? Here are some of the questions we receive most often.
How quickly will I receive a response?
We typically respond within one business day. During major updates or launch periods, responses may take a little longer, but we'll get back to you as soon as possible.
When will SnuggyTales launch?
We're actively building SnuggyTales and preparing for launch. Join our waitlist on the homepage to be among the first families notified when the app becomes available.
Can I suggest a feature?
Absolutely! We love hearing ideas from parents. Many of the features on our roadmap are inspired by community feedback, so don't hesitate to share your thoughts.
I'm having trouble with my account.
Please include the email address associated with your account and a brief description of the issue. Screenshots are always helpful if you're experiencing a bug.
How do I delete my account?
Simply send us a message using the contact form above. We'll help you through the account deletion process and answer any questions you may have.